General Support Supervisor
****Please complete an online application on the City's website to be considered for the following position. https://www.cityofbeaufort.org/
GENERAL DEFINITION OF WORK:
Under limited direction, supervises, plans, coordinates, and reviews the work of staff responsible for providing support to all Public Works divisions including Administration, Traffic, Parks, Stormwater, Facilities, and Fleet Management. Ensures effective coordination between General Support staff and various City departments to accomplish maintenance, repair, and operational objectives. Oversee the operation of specialized equipment including the aerial bucket (high reach) truck; performs related administrative duties and coordinates with other City departments as required.
This job classification provides supervision and direction to the General Support Associate I and II positions and serves as a key member of the Public Works management team.
SPECIFIC DUTIES AND RESPONSIBILITIES:
- Plans, prioritizes, assigns, supervises, and reviews the work of staff responsible for general support functions across all Public Works divisions.
- Establishes schedules and methods for providing general support services; identifies resource needs; reviews needs with appropriate management staff; allocates resources accordingly.
- Participates in the development of policies and procedures; monitors work activities to ensure compliance with established policies and procedures.
- Coordinates with Administration, Traffic, Parks, Stormwater, Facilities, and Fleet Management divisions to provide effective support services.
- Prepares and manages budgets for materials, supplies, and equipment; maintains inventory control systems.
- Maintains comprehensive records of all support activities and prepares detailed reports.
- Supervises support for complex cleaning, repair, and maintenance of City owned buildings.
- Oversees advanced carpentry, painting, and plumbing projects across multiple departments.
- Coordinates support for HVAC system maintenance, repair, and replacement programs and is familiar with Metasys software.
- Manages large-scale moving, building, and storing of furniture/office equipment.
- Develops and implements emergency response protocols for all Public Works divisions.
- Advanced proficiency in Microsoft Office suite and public works management software systems.
- Coordinates tree clearing and removal operations that present safety hazards to citizens and/or city property.
- Supervises support for installation, maintenance and repair of traffic signal systems, including wiring, conduits, poles, heads, controllers, switches and vehicle detectors.
- Coordinates street lighting system installation, repair and maintenance programs.
- Develops and implements quality control protocols for traffic signals and street lighting systems.
- Serves as chief inspector on traffic signal installations under contract when needed.
- Coordinates equipment and grounds maintenance throughout City owned parks and rights-of-ways.
- Manages support for sidewalk, roadway, and stormwater repair/maintenance projects.
- Coordinates support for fleet maintenance operations.
- Implements interdepartmental projects as directed by the Public Works Director.
- Trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline procedures when necessary.
- Participates in the selection of maintenance staff; provides staff training; works with employees to correct deficiencies; implements discipline procedures.
- Answers questions and provides information to the public; investigates complaints and recommends corrective action as necessary to resolve complaints.
QUALIFICATIONS:
Associate's Degree in Public Administration, Construction Management, or related field and five years of increasingly responsible experience in public works operations, including two years of supervisory responsibility; or an equivalent combination of education and experience. I.M.S.A. Level 2 Certification and Work Zone Safety Program Level 2 Traffic Signal Field Technician certification required. Must be highly proficient in the use of equipment necessary to perform tasks with the ability to supervise staff effectively and coordinate with multiple departments.
ADDITIONAL REQUIREMENTS:
Possession of a valid South Carolina Driver's License is required within 30 days of hire. Appointees to this class will be subject to mandatory testing for drugs prior to beginning work; once on the job, incumbents will be subject to mandatory testing for drugs and/or alcohol on a random, reasonable suspicion, post-accident, return-to-duty, and follow-up basis. Ability to pass law enforcement security clearance within 60 days of hire.
ADDITIONAL INFORMATION:
Must have completed International Municipal Signal Association (IMSA) Level 2 certification.
WORKING CONDITIONS:
Incumbents in this classification may be exposed to a variety of hazardous and/or unpleasant field conditions, including wet, rainy, cold, or hot weather, and traffic. Work in this classification requires various types of physical exertion, such as: prolonged bending, stooping, and lifting; and driving vehicles and/or equipment for long periods of time. Incumbents split time between field work and office duties.
Must have advanced knowledge of municipal public works operations including traffic systems, parks maintenance, stormwater systems, facilities management, and fleet operations; electrical theory and practice; low voltage systems; lighting and control circuits; materials, methods and equipment used in the installation, maintenance and repair of various infrastructure systems; methods, materials and equipment used in construction and repair; safe driving practices; safe work practices; principles of supervision, training, and performance evaluation; basic budgeting principles and practices; and applicable federal, state, and local laws, codes, and regulations.
Ability to: organize, implement, and direct general support operations and activities across multiple departments; coordinate resources effectively between different public works divisions; interpret and explain pertinent department policies and procedures; assist in the development and monitoring of an assigned program budget; develop and recommend policies and procedures related to assigned operations; supervise, train, and evaluate assigned staff; establish and maintain effective working relationships with those contacted in the course of work; communicate clearly and concisely, both orally and in writing; and operate modern office equipment including computer equipment and specialized software applications programs.
SALARY RANGE: $53,823.25- $53,823.25